About Our Services
Canpar Express offers a reliable, cost effective alternative for your regular day-to-day shipping needs. With over 40 years of specialized package shipping, we have created a system that provides you with solid dependable service, easy access to tracking information and first-class Customer Service. Because of our extensive next day delivery area, customers are able to receive our express service at ground rates. To learn more about our service offering, please click one of our many services on the left.
GROUND
An ideal choice for reliable, economical deliveries across Canada.
20,000 customers choose our ground service for the confidence and convenience of regular scheduled pick-ups by a Canpar Express driver who understands your shipping needs. Canpar Express's consistency ensures you know exactly when your customers will receive their packages, which will improve your customer satisfaction.
SELECT
Select is an ideal service for your rush shipments as they are delivered the next business day within your region and two business days across the country (some restrictions apply). These shipments are delivered at up to 40% less than other expedited services and have a money back delivery guarantee. You have three options when shipping Select – SelectLetter, Select Pak and Select Parcel.
Some restrictions may apply, please refer to terms and conditions.
Select Letter
Have an important letter?
For your important documents, Canpar Express offers a sturdy legal size envelope to ensure your customers receive their documents intact.
Select Pak
Have a rush back order?
For those documents that will not fit in our Letter product, Canpar Express offers a SelectPak option. This poly bag has been designed for large documents, spare parts, etc.
Select Parcel
Have an urgent parcel delivery?
For your larger shipments, you have the option of using the parcel option up to 75 lbs. Canpar Express provides the label, you provide the box. Guaranteed on-time delivery at a great price.
EXPRESS
Have an urgent shipment? Express is an expedited, guaranteed delivery across Canada. This new product greatly enhances our current offerings to ensure Canpar Express is meeting all your courier needs! Login to MyCanpar and utilize CanShip Web to take advantage of this expedited option.
Some restrictions may apply, please refer to terms and conditions.
USA
Shipping to the U.S. is a great value option for Canpar Express customers. This southbound service is a reliable, convenient, cost effective delivery service anywhere in the continental U.S. Canpar Express can provide the names of preferred brokers upon request if the shipper does not have a broker. All brokerage and duty fees are payable to the broker by the shipper or the consignee. The shipper must specify on the Customs Pro-Forma whether they or their consignee will be paying brokerage. Transit times outlined below are estimates only as customs clearance may require additional time.
If you are shipping from the U.S. Canpar Express has a solution for your company. You can benefit from Canpar Express’s low Canadian shipping charges by having your U.S. affiliates or suppliers consolidate your shipping and drop ship into our Canadian based warehouses. Canpar Express will deliver the shipments to your Canadian customers to minimize handling and transportation costs.
| Boston | Chicago | Dallas | Denver | Detroit | Los Angeles | |
|---|---|---|---|---|---|---|
| Vancouver | 7 | 5 | 6 | 5 | 6 | 4 |
| Calgary | 9 | 7 | 8 | 7 | 8 | 6 |
| Edmonton | 10 | 8 | 9 | 8 | 7 | 9 |
| Regina | 7 | 7 | 8 | 7 | 7 | 7 |
| Saskatoon | 7 | 7 | 8 | 8 | 7 | 9 |
| Winnipeg | 6 | 6 | 7 | 7 | 6 | 8 |
| Toronto | 3 | 3 | 4 | 4 | 3 | 5 |
| London | 3 | 3 | 4 | 4 | 3 | 5 |
| Ottawa | 3 | 3 | 5 | 5 | 3 | 6 |
| Montréal | 3 | 3 | 5 | 5 | 3 | 6 |
| Moncton | 5 | 5 | 7 | 7 | 5 | 8 |
| Halifax | 5 | 5 | 7 | 7 | 5 | 8 | New York | Philadelphia | St.Louis | San Francisco | Seattle | Tampa |
| Vancouver | 8 | 6 | 6 | 3 | 2 | 7 |
| Calgary | 6 | 4 | 8 | 5 | 4 | 9 |
| Edmonton | 7 | 9 | 9 | 6 | 5 | 10 |
| Regina | 7 | 7 | 7 | 9 | 9 | 8 |
| Saskatoon | 7 | 9 | 7 | 9 | 7 | 8 |
| Winnipeg | 6 | 8 | 6 | 8 | 8 | 7 |
| Toronto | 3 | 3 | 3 | 5 | 5 | 5 |
| London | 3 | 3 | 3 | 5 | 5 | 5 |
| Ottawa | 3 | 3 | 4 | 6 | 6 | 5 |
| Montréal | 3 | 3 | 4 | 6 | 6 | 5 |
| Moncton | 5 | 5 | 6 | 8 | 8 | 7 |
| Halifax | 5 | 5 | 6 | 8 | 8 | 7 |
SELECT USA
For your rush USA shipping needs, Canpar Express also offers expedited service from Montreal, Toronto, and Vancouver to anywhere in the continental U.S. This service is guaranteed to be delivered on time.
INTERNATIONAL
Canpar Express delivers to more than 215 countries worldwide. It’s easy to use, reliable and cost effective.
10AM
For a guaranteed mid-morning delivery, choose Canpar Express’s 10AM Service and your shipment will arrive by 10am on the day of delivery. *
NOON
Need it there by noon on the day of delivery? Choose Canpar Express’s Noon Service for a guaranteed mid-day arrival. *
SATURDAY
For those occasions when a weekend delivery is necessary, Canpar Express delivers. Try our reliable Saturday service and your shipment will arrive by end of day Saturday, guaranteed. *
COLLECT
To save you time and money, Canpar Express’s Online Collect Service allows you to authorize other parties to ship using your account. They can simply go to Collect Service and schedule their own pick-up based on the services you have authorized. It’s that easy. You will also receive a daily activity summary via email for simple tracking and visibility of your collect shipments.
PICK-UP TAG
Managing transportation costs is a critical component to all business. In order to help our customers control these expenses, Canpar Express offers several pick-up tag options that allow you to retrieve a parcel with the charges billed to your account using our Ground service. The options include:
- Electronic Pick-up Tags – Simply enter the address information for the pick-up tag through your individual MyCanpar portal. If you do not currently have a portal access created, please click here to have your sales representative contact you about setup.
- Pick-up Tags – If you require a product to be picked up and returned to you, contact our customer service team to make arrangements. Click here for contact information.
- 3rd Party Pick-up Tag – In certain situations customers require a shipment picked up at one address and forwarded on to another (not returned to shipper as would happen with our regular pick-up tag service). As a result of this need, Canpar Express has created a 3rd party pick-up tag service which allows you to make this request either through your portal or customer service.
PICK UP ON DEMAND – ONLINE!
No account? No problem! Our Pick Up on Demand service allows non-account holders the ability to ship on a flexible, pay-as-you-go basis. Simply fill in the shipping details and proceed to our secured checkout where you can pay by major credit card. Click here to start shipping today!
CASH ON DELIVERY (COD)
If you want to improve your cash flow, or keep shipping to a high credit risk customer, Canpar Express's COD service can help your business. Every year our customers entrust Canpar Express with hundreds of millions of transaction dollars by using the COD service, which offers a wide range of options for payment including: Cash, Cheque (regular, post dated or certified) or Money Order. Our COD service is available on both the Ground and Select service levels.
DECLARED VALUE
Shipments are automatically protected in the unlikely event of loss or damage with the exception of used or defective goods to a maximum of:
Canada/U.S.A. Ground and International Shipments: $100/shipment or $2.00/lb whichever is greater.
Express/Select Service: $250/shipment or $2.00/lb whichever is greater.
The declared value of a shipment should reflect the shipper’s cost of goods.
Used or defective goods have a maximum liability of $2.00 per pound ($4.41 per kg) (whether declared or not).
Additional coverage is available and can be purchased in increments of $100.00. Refer to your Canpar Express rate guide for Optional Additional Protection charges (see Liability for maximum declared value).
DELIVERY ATTEMPTS
If for any reason Canpar Express cannot deliver your parcel, we ensure it gets back to the shipper with a documented reason. When a consignee is not available to receive a shipment, Canpar Express drivers will leave a notice and deliver your freight to a convenient SMARTSpot.
RETURN TO SHIPPER (RTS)
If for any reason Canpar Express cannot deliver a parcel and returns it to the shipper, a charge equal to the outbound delivery rate will be applicable.
See our Returns Solutions page for more information.
ADVANCE SHIPPING NOTIFICATION (ASN)
By providing an email address in the selected field of your CanShip shipping system or web application, Canpar Express will send an ASN to the consignee notifying them of the upcoming delivery. If they will not be available at the time of delivery, there is a simple option to print and sign a notice for the driver to leave the package in a safe place. With advance notice, your package will be delivered the first time – hassle-free. This option is not available to apartment buildings or condos.
See our Advance Ship Notice page for more information.
PRE-AUTHORIZED PAYMENT PLAN
Customers can automatically pay their Canpar Express bill using Electronic Funds Transfer.
- Choose the plan by contacting Customer Service at 1-800-387-9335.
- You'll continue to receive your invoice as usual.
- The amount owing will be automatically debited from your bank account on a pre-determined payment date.
*Some restrictions may apply
